Refund and Cancellation Policy

We strive for your complete satisfaction. Below is our refund and cancellation policy.

1. Service Cancellation

Cancellation before service start:

• You can cancel free of charge 48 hours before service start
• Full refund of paid amount

Cancellation after service start:

• Used days will be calculated
• Refund of remaining amount (if any)
• Administrative fees may apply

2. Refund Requests

You can request a refund in the following cases:

• Service not provided as agreed
• Unresolved technical issues
• Billing error

3. Non-Refundable Services

• Fully completed services
• Custom services
• Annual licenses and subscriptions (after 14 days)

4. Refund Procedures

1. Submit refund request via email
2. Request review within 3-5 business days
3. Refund processing within 7-14 business days

5. Refund Method

• Refund will be made using the original payment method
• Process may take 5-14 business days depending on the bank

6. Discounts and Offers

• Services purchased with discount may only refund the paid amount
• Promotional offer values are not refundable

7. Contact

For refund and cancellation requests: refunds@example.com

Last Updated: 2025-10-11